Frequently Asked Questions

1. What is the correct setting for my watch?

   All automatic watches have different TPD requirements but on average most automatic watches need a minimum of 650-1200 TPD. All of our watch winders are set to accommodate this minimum requirement.

   To find the right setting for your watch we recommend the following procedure:
   
   1) Manually wind the watch by turning the crown 20-30 times. The watch winder will not wind a completely dead watch.
   
   2) Set the winder to the lowest TPD setting and bi-directional rotation. Place the watch in the winder and make sure it is seated properly and securely in the holder.
   
   3) Turn the winder on and periodically check to make sure the time is correct. Most automatics have a maximum of 40 hours of power reserve when fully wound so if the time is correct after 2 full days, this is the proper setting for your watch.
   
   4) If the time is incorrect, please set it to the next highest TPD setting and try again.
   
   5) If the time is incorrect, please set it to clockwise only and try again.
   
   6) If the time is incorrect, please set it to counter-clockwise only and try again.
   
   7) If the watch works while it is being worn but does not work in the winder, it may need to be serviced. When a watch is worn, the movements it experiences are not as smooth as in a watch winder, so while a watch may work when it is worn it may not work when in the winder. Watch winders move very smoothly so if the lubrication inside the watch has congealed from not being in use, the watch may need to be serviced.
   
   8) If you still have problems or issues please feel free to contact us.

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   Below is a list of popular watch brands and the common settings for most of their watches. Specific models from some brands may have exceptions and may not work on the setting listed below. If this is the case please contact us and we will try to determine the correct setting for your particular model.
   

   BD=Bi-Directional, CW=Clockwise, CCW=Counter Clockwise
   Watch Company	Rotation Direction	Turns Per Day
   Ball	BD	650-800
   Baume & Mercier	BD or CW or CCW	650-800
   Bell & Ross	BD or CW	650-800
   Blancpain	CW or CCW	800 or higher
   Breitling	BD or CW	650-800
   Carl Bucherer	BD	650-800
   Cartier	BD or CW	650-800
   Chanel	BD	650-800
   Chopard	BD or CW	800 or higher
   Concord	BD or CW	650-800
   Corum	BD or CW	650-800
   Hamilton	BD or CW	800 or higher
   Hublot	BD or CW	800 or higher
   Invicta	BD or CW	800 or higher
   IWC	BD or CW	800 or higher
   Jaeger LeCoultre	BD or CCW	650-800
   Longines	BD or CW	650-800
   Louis Vuitton	BD	650-800
   Luminox	BD or CW	650-800
   Montblanc	BD or CW	800 or higher
   Omega	BD or CW	650-800
   Oris	BD or CW	650-800
   Panerai	BD or CW	800 or higher
   Patek Philippe	CCW	800 or higher
   Rolex	BD	650-800
   Tag Heuer	BD or CW	800 or higher
   Tissot	BD or CW	650-800
   Tutima	BD or CW	800 or higher
   Ulysse Nardin	BD or CW	800 or higher
   Vacheron Constantin	BD or CW or CCW	650-1000
   Xemex	BD or CW	650-800
   Zenith	BD	650-800
   Zeno	BD or CW	650-800
   BD=Bi-Directional, CW=Clockwise, CCW=Counter Clockwise

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2. Which watch winder do I need for my automatic watch?
   All of the watch winders we carry are designed to wind all brands of watches so every watch winder we sell will work for your watch. The choice comes down to how many watches you would like to wind and the design, but all of the winders we carry will work for all models of watches on the market.
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3. Do you have a watch winder for a Seiko Kinetic?
   Seiko kinetics will not work in a regular watch winder. Seiko kinetics usually last up to 6 months on a single charge and usually do not require the use of a winder.
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4. Do you have a copy of the manual for my model?
   Please visit the product page for your product and click on the "Manual" tab to view the manual. If you have an older model we no longer carry, please contact us.
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Latest Questions

1. Do you have watch winders that are battery powered?
   No, we do not currently make battery-powered watch winders.
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2. Problem: My watch does not keep the correct time.
   If you have already tried going through all the steps in the "What is the correct setting for my watch?" question, your watch may need to be serviced or the watch winder may be defective and need to be serviced. Please contact us for more information.
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3. Are the motors silent?
   Yes, our motors are silent but we suggest that you place the winder away from your head while you sleep. If you would like to keep it near where you sleep, we suggest purchasing a winder with a cover.
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4. How long do I need to wind the watch or how long can I keep it in the winder?
   We recommend leaving the watch in the winder at all times when it is not in use.
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5. What type of watch needs a watch winder?
   The watch winders that we carry should be used for automatic watches only. Other watches such as kinetic, battery (quartz) operated, or manual watches should not used with a watch winder.
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6. What is the warranty on your watch winders?
   All of the winders we carry come with a 1-year warranty from the date of purchase.
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7. Do you have a printed catalog?
   We do not offer a print catalog but all items we carry are listed on our website and updated daily
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8. Do you ship internationally?
   We currently only ship to the US and Canada.
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